Introduction

Hackett Planning, LLC ("Hackett Planning," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit hackettplanning.com, submit a contact form, schedule a consultation, or subscribe to our services.

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Information We Collect

We may collect information you voluntarily provide, including:

• Name, email address, and phone number.

• Business or organization name.

• Project details and location.

• Consultation requests and communications.

• Billing and subscription information.

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We may also automatically collect technical information, such as your IP address, browser type, device information, pages visited, and website usage data through cookies and analytics tools.

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How We Use Your Information

We use your information to:

• Respond to inquiries and provide consulting services.

• Schedule consultations and communicate with clients.

• Process subscriptions and deliver Development Intelligence Reports.

• Send newsletters and marketing communications when permitted.

• Improve our website and services.

• Maintain business records and comply with legal obligations.

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Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, and measure website performance. You can manage cookies through your browser settings. Where required by law, we will provide appropriate notice and obtain consent for nonessential tracking technologies.

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How We Share Information

Hackett Planning does not sell your personal information for money. We may share information with trusted service providers that help us operate our business, including website hosting, customer relationship management, email marketing, scheduling, payment processing, and analytics providers.

We may also disclose information when required by law, to protect our legal rights, or with your consent.

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Third-Party Services

Our website may integrate with third-party platforms, including Zoho, appointment scheduling tools, payment processors, and LinkedIn. These services may collect or process information according to their own privacy policies. Hackett Planning is not responsible for the privacy practices of third-party websites or services we do not control.

 

Email Communications

You may receive communications related to your inquiries, appointments, subscriptions, or consulting services. You can unsubscribe from marketing emails at any time using the unsubscribe link provided. Transactional and service-related communications may continue when necessary.

 

Data Security and Retention

We use reasonable safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

We retain information for as long as reasonably necessary to provide services, maintain business records, fulfill subscriptions, resolve disputes, and meet legal obligations.

 

Your Privacy Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, as well as exercise other privacy rights. Texas residents may have additional rights under applicable Texas privacy laws.

To submit a privacy-related request, contact us using the information below.

 

Children's Privacy

Our website is intended for businesses, professionals, and organizations. We do not knowingly collect personal information online from children under 18.

 

Changes to This Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, or legal requirements. Updates will be posted on this page with a revised effective date.